You can find your Samsung account login and reset your password using a device you are already logged into or through the official Samsung account website. Here is how you can get back into your account.
Your Samsung account ID is almost always the email address you used during setup. If you have forgotten which email you used, you have a few ways to find it. The easiest way is to check a device where you are already signed in.
Find Your Samsung Account ID
The fastest place to look for your ID is on your Samsung phone or tablet. Grab your device and open the Settings app. At the very top of the Settings screen, you will see your name and profile picture. Tap on that area. The next screen shows your account details, and your Samsung account ID is the email address displayed right under your name. You found it. Now you can use that ID to log in elsewhere or to reset your password.
You can also find your account information on your Samsung smart TV if you are logged in there. Press the Home button on your remote to bring up the main menu. Navigate to Settings, which looks like a gear icon. From there, find the General section and then select System Manager. Inside the System Manager menu, you will see an option for Samsung Account . Select it. This screen displays the email address you used for your Samsung account ID. It is a simple way to get your login if your TV is already set up.
If you are not logged in on any device, your next step is the Samsung account website. Open a web browser and go to https //signin.samsung.com/key/. Look for the sign-in fields. Just below them, you will find a link that says “Find ID”. Click it. The site will ask for some information to verify it is you. You need to enter the name and date of birth associated with the account. If you set up a recovery phone number, you can use that instead. After you provide the correct information, the system shows you a partially hidden version of the email address linked to your account. This should be enough to jog your memory.
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Reset Your Samsung Account Password
Once you know your Samsung account ID, resetting your password is straightforward. You will need access to the email inbox for that ID to complete the process.
Go back to the Samsung account login page. This time, click the “Reset password” link. The site will prompt you to enter your Samsung account ID. Type in the email address you found and proceed. Samsung then sends a password reset email to that address. Open your email inbox, find the message from Samsung, and click the link inside. The link takes you to a secure page where you can create and confirm a new password. Choose a strong password you have not used before.
If you have two-step verification turned on, there is an extra layer of security. After you enter your ID to reset the password, Samsung will ask you to verify your identity using your second method. This is usually a text message with a code sent to your registered phone number. Enter the verification code when prompted. Once you complete this step, you will be able to set a new password. Two-step verification adds significant protection to your account.
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When Nothing Else Works
Sometimes, you might run into a wall. You may no longer have access to the email account associated with your Samsung ID. Maybe you changed your phone number and forgot to update your recovery information. In this situation, the self-service options will not work for you. Your final option is to contact Samsung Support directly. They have a process to help you recover your account, but it is not instant. You will need to provide information to prove you are the real owner of the account. This takes time and requires patience, so use it as a last resort. Keep your device’s serial number handy, as they often ask for it during the verification process.
